How we screen experts
Screening starts when a recruiter first approaches a candidate and is repeated for each new project. We ask experts to confirm details that affect whether they can take part:
- Current employer and role, and whether their employer's policies allow paid consultations.
- Conflicts of interest, such as a current relationship with a company named in your brief.
- Confidentiality obligations that would limit what they can discuss.
- Restricted status, for example public officials or people involved in a live transaction.
If any answer raises a question, the expert is either excluded or referred to you for a decision before a call is booked.
Confidentiality and consent
Before taking part, experts agree to terms that set out what is expected of them. In plain language, they confirm that they will not share confidential information belonging to a current or former employer or any third party, and that they will not discuss anything they are not free to discuss.
They also agree to keep the content of the conversation confidential. Where a recording or transcript is planned, we ask for separate consent to that. Personal data about experts is kept to what is needed to run the project and pay them, and handled in line with data protection rules.
Experts can decline a question or end a call at any time if they feel a topic goes beyond what they can discuss.
What you control
Many organisations have their own policies for expert work. We build those into each project so they are applied consistently by our recruiters and account managers.
- Exclusion lists of companies, roles or individuals you do not want to speak to.
- Former employee rules, such as a minimum time since leaving a company.
- Topic restrictions that are shared with experts before the call.
- Approval steps, for example sign-off by your compliance team before a booking is confirmed.
We keep a record of the checks made for each expert, so you can answer internal questions quickly.